CACHE is a UK based organization that was established in 1945 by the Ministry of Health under the name of the National Nursery Examination Board (NNEB). The board set the syllabus for the first national examination which took place in 1947. In 1994, the NNEB merged with the Council for Early Years Awards to form CACHE. In 2001 they incorporated the National Association for Maternal and Child Welfare and in 2015 they became part of NCFE.

A CACHE Customised Qualification is designed to give formal recognition to an organization’s courses, such as programs designed to enable professional development. On completion of this Customised Qualification, learners will receive a certificate of achievement from CACHE. Newborn Care Solutions Foundational program is great for newer NCS, nannies, doulas, and experienced infant daycare workers to strengthen and deepen their newborn knowledge.


Course Content

Basic Newborn Care:

Head to toe-hair, scalp, skin, eyes, nose, ears, neck, underarm, umbilical cord, circumcision, non-circumcised, labial and vaginal care, anal and rectal care including diaper rash types and treatments, nails, bathing, feeding including breastfeeding, bottle feeding (both breast milk and formula), what you need to know about formulas and options, medication dispensing and liability, diapering and swaddling.

Building a Nursery

“must-have” list, one for you (those things you require every client have if you work for them, and one for them (the suggested items to stock in the nursery).

Special needs of preemies

(extra caution regarding health, car seats, clothing and diapering, swaddling (why it is different for preemies and when you can switch to standard newborn swaddling), stimulation, feeding issues, sleep issues, why they have reflux more often, how to carry them, etc.

Caring for Multiples:

To schedule or not to schedule, how to plan for their homecoming, fitting car seats into the vehicle, sleep surroundings, how to feed more than one baby at a time, they are all crying, what do I do?

Caring for and building up a post-partum mom:

One of the most important jobs of an NCS and why.

Signs of Post-partum depression and what to do:

Covering the major symptoms of post-partum depression and how to handle it (before the baby even comes home).

Recognizing signs of various feeding issues:

Reflux, tests, treatment, and options. Tongue-tie, to clip or not to clip, pyloric stenosis – what is it and what can be done, how to feed a baby with a cleft palate.

Recognizing signs of food allergies and intolerances in infants:

The big 8 allergens and the most common signs of issues. Options for dealing with them and who parents should take the baby to see.

Major Methods of sleep training:

Sharing the most common methods of sleep training and how they differ from one another.

What sleep methods I use

– why I don’t use any single method but a compilation of them. And why every job is the same and every job is different.

What do I do:

The parents are not following through in the daytime and now the sleep training isn’t working.

Getting your NCS Business off the ground:

Do I need to be “certified” and if so, how do I get it? What are my first steps?

How can I get more experience so clients will hire me?

What legal issues/insurance issues do I need to address? Do I need a resume’? What should be on it? Do I need a contract with clients? How do I get paid? What if a client cancels? What if I get the babies sleeping through the night early and the client wants to terminate my contract early? My client bounced a check, now what? My client forgot to pay me, now what? How do I explain to clients on the phone what I do without spending all day on the phone and without giving away all my talents?

Educating Agencies about what I do:

Do I need to work with agencies? What do they need to know about what I do in order to “sell” my services to the client?

Green Practices:

My new client wants to use eco-friendly products. What does that mean exactly, do they really work and how do I help her set up a green nursery?



  • US High School Diploma (or equivalent) or your countries equivalent if not in the US
  • 2 years of verifiable professional experience working with newborns and infants
  • Current verifiable First Aid and CPR training or equivalent
  • Complete and pass the CACHE Accredited Foundational Newborn Care Training through Newborn Care Solutions
  • Continue to engage in ongoing professional education and development




Step 1: Complete NCS Foundational Program and pass the exam.

Step 2: Submit required paperwork to Newborn Care Solutions via NCSCACHE@gmail.com.

Step 3: Once confirmed with NCS, you will be directed to pay your application fee with Nanny Stella.